This privacy policy has been compiled to better serve those who are concerned with how their ‘Personally Identifiable Information’ (PII) is being used online. PII, as described in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect, or otherwise handle your Personally Identifiable Information in accordance with our website.
When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, phone number, or other details to help you with your experience.
We collect information from you when you register on our site, subscribe to a newsletter, respond to a survey, fill out a form, use Live Chat, open a Support Ticket, or enter information on our site.
We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
We take the security of your personal information seriously. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive information you supply is encrypted via Secure Socket Layer (SSL) technology.
We implement a variety of security measures when a user enters, submits, or accesses their information to maintain the safety of your personal information. We also perform regular malware scanning to help protect our systems and your data.
All transactions are processed through a gateway provider and are not stored or processed on our servers.
We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, to provide our services, or as required by applicable law. When your information is no longer needed, it is securely deleted or anonymized, subject to the retention policies of any third-party service providers we use to deliver our services.
You may request deletion of your personal data at any time by contacting us at support@aurora-infotech.com with the subject line “Privacy Request.”
Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enable the site’s or service provider’s systems to recognize your browser and capture and remember certain information. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.
We use cookies to:
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You can do this through your browser settings. Since every browser is a little different, look at your browser’s Help Menu to learn the correct way to modify your cookies.
If you turn cookies off, some of the features that make your site experience more efficient may not function properly.
We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information (PII). We take commercially reasonable steps to ensure that third-party partners who handle personal information on our behalf maintain appropriate confidentiality and security practices.
Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
Aurora InfoTech, LLC offers SMS text messaging communications to customers and contacts who voluntarily opt in to receive such messages.
Mobile Opt-In and Consent: When you provide your mobile phone number and consent to receive SMS messages from Aurora InfoTech, LLC, your mobile opt-in data and consent information will not be sold, rented, shared, or otherwise disclosed to third parties or affiliates for marketing or promotional purposes. Information may be shared with service providers solely to the extent necessary to provide messaging and business services on our behalf. SMS opt-in data and consent information will not be shared with third parties for their own marketing purposes.
Types of Messages: Appointment reminders, service updates, support communications, account notifications, and other business-related communications.
Message Frequency: Message frequency may vary.
Message and Data Rates: Message and data rates may apply.
Opt-Out: Reply STOP at any time to opt out. You will receive a single confirmation message and no further SMS messages will be sent unless you opt back in.
Help: Reply HELP or contact us at support@aurora-infotech.com or (407) 995-6766.
We use Google Analytics to collect aggregate, anonymized data about website traffic and usage patterns. This information helps us improve our website and better serve our visitors. Google Analytics may use cookies or similar technologies to collect this data. For more information on how Google uses data collected through Analytics, visit https://policies.google.com/privacy.
Opting Out of Google Analytics: You can opt out of Google Analytics tracking by installing the Google Analytics Opt-Out Browser Add-on, available at https://tools.google.com/dlpage/gaoptout.
Aurora InfoTech, LLC uses artificial intelligence (AI)-assisted tools to help deliver and improve our services. These tools may process customer data in the following ways:
No fully automated decision-making process will produce decisions that have significant legal or similarly significant effects on you without human review. You have the right to request human review of any automated process that materially affects you by contacting us at support@aurora-infotech.com.
We do not use AI tools to make decisions based on protected characteristics such as race, religion, gender, national origin, or disability status.
We endeavor to honor Do Not Track (DNT) signals where technically feasible. Please note that some third-party tools we use, such as Google Analytics, may not respond to DNT browser settings. We do not control the DNT practices of third-party providers. Please refer to each provider’s privacy policy for their individual DNT practices.
We do not allow third-party behavioral tracking for advertising purposes.
CalOPPA requires commercial websites operating in the United States that collect Personally Identifiable Information from California consumers to post a conspicuous privacy policy. In accordance with CalOPPA:
If you are a California resident, you have the following rights under the CCPA and CPRA:
To exercise any of these rights, please contact us at support@aurora-infotech.com with the subject line “CCPA Privacy Request.” We will respond to verified requests within 45 days as required by law.
We do not specifically market to children under the age of 13 years old, and we do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately at support@aurora-infotech.com so we can take prompt corrective action.
In order to be in line with Fair Information Practices, we will take the following responsive action should a data breach occur: we will notify affected individuals without unreasonable delay and in accordance with applicable state and federal breach notification laws. We also agree to the Individual Redress Principle, which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law.
The CAN-SPAM Act establishes requirements for commercial email messages and gives recipients the right to have emails stopped from being sent to them. We collect your email address in order to send information, respond to inquiries, and/or other requests or questions.
To be in accordance with CAN-SPAM, we agree to the following:
If at any time you would like to unsubscribe from receiving future emails, you can follow the instructions listed at the bottom of each email and we will promptly remove you from all correspondence.
This website is intended for users located in the United States. If you are accessing this site from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States, where our servers are located and our central database is operated. Data protection laws in the United States may differ from those in your country. By using our website, you consent to the transfer of your information to the United States.
If there are any questions regarding this privacy policy, or to submit a data access, correction, deletion, or privacy request, please contact us using the information below. For privacy-related requests, please use the subject line “Privacy Request” so we can prioritize your inquiry.
Aurora InfoTech, LLC
2700 Westhall Ln, Suite 235
Maitland, FL 32751
United States
Email: support@aurora-infotech.com
Phone: (407) 995-6766
Last Edited: 8-31-2026
